Front Desk Warehouse Operative Job Available with Sponsorship Available

Are you looking to take the next bold step in your career and build a future in the UK’s dynamic logistics and retail sector? If yes, this opportunity might be your ideal breakthrough. We are currently offering a full-time position based in Reading for a highly motivated and hands-on individual who thrives in fast-paced organized environments.

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This is not just any warehouse role – it’s a multi-functional opportunity that combines customer service, front desk operations, stock management and inventory logistics into one impactful position. Whether you’re experienced in warehouse coordination or you’re an ambitious go-getter looking to grow within a reputable company, this role promises both personal fulfillment and professional advancement. It’s especially ideal for international candidates seeking visa sponsorship through the UK Skilled Worker route.

The company behind this opportunity is a forward-thinking and people-driven organization that’s rapidly growing in the retail and logistics space. Known for its exceptional service standards, efficient processes and team-oriented culture, the company is committed to nurturing talent from the ground up. Their Reading facility is not just a warehouse – it’s a hub of activity where technology meets hands-on logistics and every team member plays a critical role in ensuring seamless day-to-day operations.

By joining this company, you’re not just signing up for a job – you’re stepping into a career pathway that encourages innovation, recognizes effort and provides support every step of the way.

This role sits at the intersection of frontline customer service and back-end warehouse logistics. As the first point of contact for both walk-in customers and delivery partners, you will be the face of the company’s operations. Your responsibilities will range from managing order pickups and dispatches to conducting stock audits, managing inventory records and even assisting with physical stock movement.

With so many moving parts, the company is seeking someone reliable, proactive and detail-oriented – someone who doesn’t just react but anticipates and solves problems before they arise. In essence, this role is perfect for those who love structure but also enjoy engaging with people and contributing to tangible outcomes.

In today’s competitive job market, roles that offer a blend of operational duties, growth potential and visa sponsorship are rare and highly sought after. That’s why this position stands out – it is specifically designed to cater to professionals who are serious about relocating to the UK and building a long-term, stable and rewarding career. With a competitive salary ranging from £25,000 to £32,000 per year, performance bonuses, employee discounts, a free grocery allowance and full visa support, the benefits of this position extend well beyond the paycheck. It’s a holistic employment package designed to make your transition into the UK workforce smooth, secure and successful.

Moreover, the company is committed to fostering an inclusive workplace where individuals from all backgrounds are welcomed and empowered to thrive. If you are someone who enjoys taking initiative, values teamwork and has a passion for logistics and operations, this is your moment. Backed by a supportive leadership team and a vibrant, multicultural workforce, you will be given the tools and trust to own your responsibilities and grow at your own pace.

Whether you’re already in the UK or applying from overseas, this opportunity is tailored for individuals ready to rise, contribute meaningfully and seize a long-term future in one of the UK’s most essential industries.

Pay

£25,000 – £32,000 per annum

Job Type

Full-time

Working Schedule

Monday to Friday

Day shift

Weekend availability when required

Location

Unit 8, Sentinel End, Reading, United Kingdom

Employee Benefits
Drawn from the full role specification

Use of a company vehicle
Company-backed pension scheme
Discounted or complimentary meals during shifts
Staff-exclusive discounts on products and services
Ample free parking on-site
Full UK visa sponsorship for qualifying international candidates

Are you someone with an eye for organization, a knack for logistics and a passion for keeping things moving smoothly? We are offering an exciting full-time opportunity to join our growing team at our Reading facility as a Front Desk and Warehouse Operations Coordinator. This position is central to the daily workings of our warehouse and customer interaction front, bridging logistics and service excellence.

In this dynamic role, you’ll be responsible for overseeing front-of-house warehouse functions, managing customer-facing activities, coordinating delivery schedules and ensuring our inventory remains accurate and up to date.

From handling dispatch operations to supporting warehouse logistics and inventory reconciliation, you’ll be a key player in ensuring that every part of our supply chain runs like a well-oiled machine.

This role is ideal for individuals who are detail-oriented, reliable and capable of working under pressure, especially during busy periods. If you’re eager to grow your career within a fast-paced retail and logistics environment that values innovation and teamwork, this could be your perfect next move.

Core Responsibilities in Detail

Overseeing the Front Desk and Warehouse Interface

You’ll be the first point of contact for anyone walking into the warehouse – be it customers seeking order pickups or delivery drivers dropping off and collecting packages. Your role is to manage this front-facing operation, offering excellent service and maintaining clear records of interactions and transactions.

Coordinating In-Store and Online Dispatch Activities

You’ll be entrusted with the timely preparation and dispatch of both in-store customer orders and online purchases. This includes communicating with delivery teams, packaging personnel and stock handlers to guarantee that each product reaches its destination on time and in perfect condition.

Utilizing Inventory and Warehouse Systems

Daily tasks will involve updating, reviewing and managing stock levels using our warehouse management software. You will log stock movements, monitor item availability and ensure that order fulfillment metrics are consistently met.

Handling Inbound and Outbound Shipments

This includes checking and processing received deliveries, assigning products to the appropriate storage areas and ensuring that all outgoing shipments are appropriately packed, labeled and documented.

Conducting Stock Audits and Inventory Checks

As part of maintaining optimal stock levels and accuracy, you’ll periodically carry out physical inventory counts, verify system data and assist in resolving any discrepancies that arise. Your contribution will directly influence inventory accuracy and operational efficiency.

Customer Engagement and Order Inquiries

You’ll manage incoming queries related to order tracking, pickup times, item availability and complaints or concerns. Ensuring that every customer interaction is handled with professionalism, empathy and clarity is a critical element of the role.

Maintaining Warehouse Hygiene and Safety Standards

A clean, safe and organized workspace is essential. You will ensure that all areas comply with the latest workplace safety regulations, removing hazards and encouraging a culture of cleanliness and orderliness across the warehouse.

Picking, Packing and Order Processing

From selecting the correct products for each customer to ensuring they are packed securely and labeled correctly, this hands-on responsibility forms a major part of your role – especially during high-demand periods.

Providing Support During High-Traffic Hours

Teamwork is central to our success. You will offer operational support to various warehouse functions during peak times, assisting in tasks outside your immediate role when needed to meet business demands.

Required Qualifications and Preferred Experience

Warehouse or Front Desk Experience

Applicants with a history of working in warehouse environments, customer-facing logistics or dispatch coordination will be highly regarded. Experience dealing with high volumes of orders and managing walk-in inquiries is advantageous.

Basic IT Literacy

A strong working knowledge of digital tools, especially Microsoft Excel and inventory management systems, is required. You should be comfortable using spreadsheets, inputting data accurately and troubleshooting minor system errors.

Customer Service and Communication

This role calls for excellent interpersonal skills, particularly when interacting with customers and delivery professionals. You’ll need to communicate clearly and effectively, manage expectations and resolve issues with confidence and professionalism.

Physical Endurance and Strength

The role involves some manual labor, including lifting and moving packages that can weigh up to 25 kilograms. Applicants must be physically fit and capable of performing these tasks safely.

English Language Proficiency

A solid command of English, both spoken and written, is essential, particularly for visa applicants. Those applying from outside the UK must meet the UKVI English requirements and may be required to present IELTS certification to demonstrate language proficiency.

Visa Eligibility

This position is open to international candidates who are eligible for the UK Skilled Worker Visa route. If you meet all the qualifications and are looking to establish a career in the UK, we are ready to sponsor your work visa and welcome you into our growing team.

What You Gain from Joining Us

Attractive Salary Package with Bonus Opportunities

The salary for this role ranges from £25,000 to £32,000 per year, depending on your experience and performance. In addition to your base pay, you may be eligible for various forms of bonus compensation including performance-based incentives, quarterly bonuses and commission pay tied to business goals.

Comprehensive Visa Support

We are proud to offer visa sponsorship for the right candidates. Our HR team will work closely with international recruits to ensure a smooth transition through the Skilled Worker Visa process, providing guidance and assistance every step of the way.

Staff Discounts and Complimentary Provisions

Team members receive regular discounts on a variety of items stocked at our warehouse and store. Furthermore, staff enjoy a weekly grocery allowance and complimentary food during working hours, which adds up to considerable savings over time.

Career Growth within a Thriving Business

As part of a fast-expanding retail and logistics group, this role opens the door to numerous advancement opportunities. Whether you wish to explore team leadership, inventory control, operations management or logistics planning, we actively encourage internal promotion and upskilling.

Supportive Work Environment and Inclusive Culture

Our team is built on mutual respect, cultural diversity and a spirit of inclusiveness. You’ll work in a space that values your unique perspective, fosters a culture of respect and provides mentorship to help you succeed.

Job Classification

Full-Time Position

Annual Pay Range

£25,000.00 to £32,000.00 (based on experience, performance and bonus eligibility)

Bonus Structure and Additions

Commission-based incentives available
Performance bonuses awarded quarterly
Seasonal or goal-based bonus schemes

Additional Benefits and Perks

Company Vehicle Access

For roles that involve off-site responsibilities, such as managing external inventory sites or liaising with partner locations, a company car is provided for ease of travel and professional representation.

Pension Scheme Contributions

All employees are enrolled in a company-sponsored pension plan, helping you build a financially secure future while contributing to your long-term wellbeing.

Free and Discounted Food Options

Employees benefit from complimentary meals during scheduled shifts and discounts on all items available in our retail locations.

Convenient Parking Options

On-site parking facilities are provided free of charge, allowing all team members easy and secure access to the workplace.

Language Flexibility and Training

While English is required for international candidates, we welcome multilingual applicants and provide ongoing support to help improve communication where needed.

Work Schedule

This role follows a structured weekly schedule:

Day shift operations (no night shifts)
Monday to Friday as standard
Weekend shifts may be necessary during high-demand periods, with advanced notice and flexible rotation

Work Arrangement

On-site only – remote or hybrid working is not applicable for this warehouse-facing and physical role. You will be expected to report to Unit 8, Sentinel End, Reading, in person.

Front Desk Warehouse Operative Job Available with Sponsorship Available