Sales Associate Needed For a Vape Store – Conditional LMIA

TranceVape Canada, established in 2022, is a prominent retailer specializing in personal vaporizers, e-liquids and related accessories. The company operates both online and through multiple brick-and-mortar locations across British Columbia including Prince George, North Vancouver, Nelson and Dawson Creek. TranceVape Canada is committed to providing customers with high-quality vape products and exceptional customer service.

The company emphasizes transparency, product quality and customer service as its foundational pillars. By sourcing products from leading manufacturers and offering competitive pricing, TranceVape Canada ensures customers receive value and reliability. The staff is knowledgeable and dedicated to assisting customers in selecting products that align with their preferences and lifestyles.

TranceVape Canada also maintains an active presence on social media platforms including Instagram, to engage with its customer base and provide updates on products and promotions. The company offers a loyalty program and various discounts to enhance the customer experience.

Additionally, TranceVape Canada is open to assisting eligible candidates with PR/LMIA processes, reflecting its commitment to supporting its employees’ professional growth

Position Details

• Hourly Pay: Starts at $17.40
• Employment Type: Full-time, Part-time, Permanent
• Shift and Schedule:
  • 8-hour shifts
  • 4-hour shifts
  • Flexible weekend work as required

Location: North Vancouver, BC

Employee Benefits

• Parking: On-site
• Store Discount: Available to employees

TranceVape Canada, a leading retailer specializing in personal vaporizers, e-liquids and related accessories, is seeking a full-time Sales Associate.

With a strong emphasis on customer service, TranceVape Canada prides itself on its knowledgeable staff who provide tailored guidance to customers looking for vaping products.

Job Responsibilities

As a Sales Associate at TranceVape, you will work closely with customers, assisting them in selecting products suited to their individual preferences and lifestyles. Duties include:

1. Customer Engagement:

• Recommend products based on customer needs and preferences
• Offer product insights, demonstrating effective use and operation
• Provide thorough answers to customer questions related to products and store policies

1. Product Knowledge and Promotion:

• Communicate the unique benefits of products, helping customers make informed choices
• Build customer trust and satisfaction through personalized suggestions

1. Merchandising:

• Keep merchandise areas organized and presentable
• Arrange and display products to enhance the shopping experience

1. Team Contributions and Independent Tasks:

• Collaborate effectively with team members
• Work independently with minimal supervision, maintaining professionalism and punctuality

Required Qualifications

• Age and Legal Status: Candidates must be 19 or older and legally authorized to work in Canada
• Experience:
  • Previous customer service experience is essential, preferably in a vape store or retail setting (1-2 years preferred)
• Education: High school diploma or equivalent is preferred
• Skill Requirements:
  • Strong communication skills with a customer-centric mindset
  • Ability to build and maintain positive customer relationships
  • Self-motivated with the ability to work independently
  • Problem-solving skills to address customer complaints professionally

Preferred Skills and Traits

• Customer Service Expertise: Prior experience in customer service or sales is valuable, ideally within a vape-related environment
• Team-Oriented and Positive Attitude: A collaborative spirit and positive outlook are essential
• Professionalism: Must demonstrate reliability, punctuality and a high standard of professional behavior

Additional Job Details

• Physical Requirements: Ability to stand for prolonged periods (6-8 hours)
• Work Location: On-site at North Vancouver, BC. Candidates must be able to commute reliably or plan to relocate before their start date

Shifts and Workdays

• Shift Options:
  • 4-hour shifts
  • 8-hour shifts
  • Available shifts include mornings, afternoons and day shifts
• Workdays:
  • Monday to Friday
  • Weekend availability as needed
  • Possible holiday work

Relocation Requirements

Applicants must be able to commute to North Vancouver or have relocation plans in place before employment begins.

Application Details

• Experience Requirements:
  • Vape Store experience (1 year preferred)
  • Customer service experience (1 year required)
• Anticipated Start Date: October 16, 2024

Here are 10 frequently asked questions (FAQ) about working as a Sales Associate at TranceVape Canada:

What are the basic requirements to apply for a Sales Associate position?

Candidates must be at least 19 years old, legally authorized to work in Canada and have prior customer service experience, preferably in a retail or vape store environment.

Does TranceVape Canada offer any support for employees seeking PR or LMIA?

Yes, TranceVape Canada is open to assisting eligible employees with PR (Permanent Residency) or LMIA (Labour Market Impact Assessment) processes for the right candidate.

What shifts are available for the Sales Associate role?

Shift options include 4-hour and 8-hour shifts, with available times ranging from morning to afternoon and day shifts. Weekend work may be required depending on the store’s scheduling needs.

Are there any specific qualifications required for this position?

While a high school diploma or equivalent is preferred, strong customer service skills and at least one year of experience in a vape store or similar retail environment are highly valued.

What are the primary responsibilities of the Sales Associate?

The role involves helping customers select products, explaining product benefits, demonstrating usage, maintaining a tidy merchandise area and building strong customer relationships.

What benefits are offered to Sales Associates at TranceVape Canada?

TranceVape offers on-site parking and employee store discounts providing added convenience and savings for team members.

Is there any specific experience required in vaping products?

While prior experience in a vape-related retail environment is preferred, the ability to learn about vape products and a commitment to customer service are essential.

Can candidates from outside North Vancouver apply?

Yes, candidates from outside North Vancouver can apply, but they should have a reliable commuting plan or be prepared to relocate to the area before starting work.

What qualities are most valued in a TranceVape Sales Associate?

The company looks for candidates who are self-motivated, reliable, punctual, team-oriented and have a strong work ethic. Excellent communication skills and a customer-focused mindset are essential.

When does the job start and what is the application process?

The expected start date is October 16, 2024. Interested candidates should apply through the TranceVape website or job listing, ensuring they meet the job requirements and are prepared for the responsibilities outlined.