QA Engineer I – Remote Canada Jobs

WhereTo originally a San Francisco-based startup and now part of the Flight Centre Travel Group, focuses on leveraging AI-driven technology to provide personalized and cost-effective travel solutions.

As a QA Engineer, you will work with a talented team responsible for product quality, ensuring seamless user experiences by employing various testing strategies, including functional, automation, API and database testing. This role emphasizes agile methodologies, collaboration and continuous improvement, enabling QA Engineers to contribute meaningfully to product development.

Beyond the technical aspects, WhereTo offers a supportive work culture within Flight Centre, known for its commitment to employee growth, inclusivity and diversity. With flexible work options, travel perks and a robust benefits package, this position offers a well-rounded career path with ample opportunities for professional and personal development.

About the Position

The role of QA Engineer at WhereTo is an exciting opportunity for those with strong technical skills and a collaborative mindset. As a QA Engineer, you will be part of a team of passionate software professionals who have autonomy in their decision-making processes. The team takes full ownership of the product’s architecture, design and timely development, focusing on high-quality standards to meet user needs and company objectives.

Key Responsibilities

The QA Engineer’s responsibilities are diverse, spanning across various facets of software testing and quality assurance:

• Agile Practices: The role requires adherence to Agile methodologies and QA best practices, ensuring a structured yet flexible approach to development and testing.
• Functional, Automation and Database Testing: The position involves conducting comprehensive testing across functional, automation, database and API testing for a broad array of applications.
• Sprint Collaboration and Test Planning: Active participation in sprint planning sessions is essential, where you’ll contribute by creating test strategies aligned with user stories. Additionally, you’ll identify automation opportunities to reduce manual re-testing efforts.
• Performance and Security Testing: The role includes assisting with performance and security testing initiatives to ensure the application meets high standards.
• Regression and Integration Testing: QA Engineers are expected to contribute to testing strategies for regression, integration and re-testing. Automation testing is a significant aspect and you’ll utilize various tools to enhance test efficiency.
• Risk-Based Testing Approach: A key aspect of the role is to align testing strategies with a risk-based approach to mitigate potential issues during all testing phases. Using automated tools, you’ll help develop a robust regression suite that evolves alongside the application.
• Test Case and Bug Management: The role includes writing test cases and scenarios based on product requirements and designs, managing bug tracking and compiling test analysis reports.
• Cross-Functional Collaboration: Effective collaboration across geographically diverse teams is vital, working alongside both technical and non-technical stakeholders.
• Timeline Management: QA Engineers are responsible for creating and communicating development timelines to manage dependencies effectively and minimize any blockers.

Qualifications and Experience

To qualify for this role, candidates should possess the following credentials and experience:

• Educational Background: A bachelor’s or postgraduate degree in Computer Science, Information Systems or a related field.
• QA and Development Experience: Candidates should have 2–5 years of experience in QA or application development, demonstrating proficiency with software development life cycles (SDLC), Agile methodologies, QA practices, defect management and related documentation.
• Automation Skills: The ideal candidate should be skilled in creating functional automation scripts within an object-oriented programming framework. Proficiency in JavaScript-based frameworks for test automation is preferred.
• API Testing Proficiency: Experience with API testing tools like Postman, ReadyAPI, SoapUI, Rest-Assured or comparable tools is essential.
• Database Querying: A strong ability to write SQL queries for validating business rules and data coverage across various tables is required.
• Cross-Browser and Mobile Testing: Solid experience with web and cross-browser testing, as well as some exposure to mobile testing, is highly valued.
• Continuous Integration: Familiarity with integration of automation test cases within continuous delivery systems like Jenkins or GitHub Actions is preferred.
• Analytical and Communication Skills: Excellent analytical abilities and strong verbal and written communication skills are essential to the role.

Employee Benefits and Perks

Flight Centre Travel Group (FCTG) offers a unique culture and excellent perks to its employees. Some notable perks include:

• Flexible Work Model: FCTG supports a hybrid work model, allowing employees the freedom to work both remotely and in-office as needed.
• Celebration and Recognition: The company hosts regular events like Buzz Nights and the Global Gathering to celebrate employee achievements, promoting a culture of fun and recognition.
• Problem Solving and Innovation: FCTG values the quick thinking, expertise and resilience of its employees in solving problems and achieving results.
• Passion for Travel: As a company founded by travel enthusiasts, FCTG’s team members share a common passion for exploring the world and making travel accessible and enjoyable for everyone.
• Commitment to Diversity and Inclusion: FCTG values diversity and inclusivity, offering paid leave for cultural celebrations and supporting Employee Resource Groups focused on racial equity, gender equity, LGBTQIA+ issues, accessibility and environmental justice. The company also provides education and implements fair practices such as regular equity assessments and inclusive recruitment protocols.
• Long-Term Career Growth: FCTG is committed to employee growth, supporting both personal and professional development.
• Corporate Social Responsibility: The company actively supports volunteer work and fundraising for selected charities through its CSR program. Additionally, many FCTG offices are LEED® Gold-certified, reflecting a commitment to environmental responsibility.
• Additional Perks:
  • Paid Time Off: Generous leave policies allow employees ample time for relaxation and rejuvenation.
  • Travel Perks and Discounts: Employees enjoy exclusive travel discounts, enhancing their travel experiences.
  • Health & Wellness Programs: FCTG provides wellness programs, financial wellness services and comprehensive health, dental and vision insurance, including gender-affirming and fertility care options.
  • Insurance Coverage: Life, AD&D, critical illness and long-term disability insurance are included in the benefits package.
  • Retirement Savings Plans: A Retirement Savings Plan with employer matching is available to help employees plan for their future.
  • Tuition Reimbursement: FCTG supports continued education with a tuition reimbursement program for approved courses.
  • Employee Share Plan: Employees have the opportunity to purchase FCTG stock, with partial company matching available, subject to specific terms and conditions.
  • Global Career Opportunities: Employees can explore career opportunities across FCTG’s global network of brands and businesses.

Location and Salary

The position is remote within Canada, excluding Prince Edward Island (PEI). The anticipated salary for this position is $82,500 annually, although this may vary depending on experience, location and specific job requirements.

Application Process and Inclusion

FCTG values each candidate’s interest in joining their team, although only those selected for further steps in the hiring process will be contacted. The company’s commitment to its employees is encapsulated in its core philosophy of placing people first. The Flight Centre Travel Group promises an inclusive workplace, embracing respect, dignity and equal opportunity for everyone. As part of this commitment, FCTG strives to maintain an accessible recruitment process, accommodating candidates’ needs to ensure an equitable hiring experience.

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Frequently Asked Questions

What are the main responsibilities of the QA Engineer at WhereTo?

The QA Engineer is responsible for conducting functional, automation, database and API testing, participating in sprint planning, developing test cases and collaborating with cross-functional teams to ensure high-quality product delivery.

What qualifications are required for the QA Engineer position?

Candidates should have a bachelor’s or postgraduate degree in Computer Science, Information Systems or a related field, along with 2–5 years of experience in QA or application development, with skills in automation and API testing.

What type of testing is expected to be performed in this role?

The role involves various types of testing, including functional, integration, regression, re-testing, database, performance, security and cross-browser testing, to ensure comprehensive product quality.

Does this role support remote work?

Yes, this is a remote role, open to candidates across Canada, except in Prince Edward Island. It follows a hybrid structure, allowing for a mix of remote and in-person work.

What is the anticipated salary for the QA Engineer position?

The expected salary for this position is approximately $82,500 per year, although it may vary based on experience, location and job requirements.

What benefits and perks are available for this position?

Employees enjoy flexible work options, travel discounts, health and wellness programs, comprehensive insurance, RRSP with matching, tuition reimbursement and the opportunity to purchase company stock with partial matching.

What makes WhereTo’s work culture unique?

WhereTo, as part of Flight Centre Travel Group, is known for a supportive, inclusive and fun culture, with a strong emphasis on employee development, recognition and diversity, as well as CSR programs and environmental initiatives.

What does the application process look like?

Candidates can apply online and only those selected for further stages will be contacted. WhereTo strives to provide an accessible and inclusive hiring process, accommodating candidates’ needs as needed.

Is there growth potential in this role?

Absolutely. WhereTo, under Flight Centre Travel Group, offers numerous career advancement opportunities and supports professional and personal growth, providing employees with a career path rather than just a job.